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Omar Bin Al Khatab St, Al Baraha, Deira, Dubai, UAE

Faq

FAQ

frequently Ask Questions

Have questions you want answers to?

Qalb Al Sahraa, which means "Heart of the Desert," is a premier provider of authentic Arabian desert experiences in the UAE. We offer a range of activities including camel riding, desert safaris, horseback riding, and private event hosting, all designed to connect you with the rich heritage and beauty of the desert.

 

Our main desert camp is located in a stunning, easily accessible area of the Dubai desert. The exact location and GPS coordinates will be provided in your booking confirmation email for a seamless journey.

 

Booking is easy! You can:

  • Book directly through our website (https://qalbalsahraa.ae/) by selecting your desired package and following the steps.

  • Call or WhatsApp us at +971 55 822 1108.

  • Send us an email at info@qalbalsahraa.ae

We accept all major credit/debit cards (Visa, MasterCard) online. For offline bookings, we also accept cash (AED/USD) and local bank transfers

Yes, we highly recommend booking in advance, especially for weekends (Friday & Saturday) and during peak tourist season (October to April). This guarantees your spot and allows us to prepare the best possible experience for you.

Our classic desert safari typically includes:

  • Pickup and drop-off from your hotel or a meeting point (in selected areas)

  • Dune bashing in a 4x4 vehicle

  • Welcome at our traditional Bedouin-style camp

  • Camel riding, henna painting, and shisha smoking

  • Unlimited water, soft drinks, tea, and coffee

  • A delicious BBQ dinner with vegetarian options

  • Live entertainment like Tanura and Belly Dance shows

Yes! Our desert camp is a unique and breathtaking venue for private events such as weddings, birthday celebrations, corporate retreats, and photo shoots. Contact us directly to discuss custom packages and arrangements.

We understand plans can change. For a full refund, please cancel at least 24-48 hours before your scheduled experience. Cancellations made later may be subject to a fee. Please see our full "Terms & Conditions" page on the website for details.

The safety and enjoyment of our guests are paramount. In the rare event of severe weather conditions (e.g., sandstorms, heavy rain), we may need to reschedule your experience or provide a full refund.

Yes, we offer complimentary pickup and drop-off service from designated locations in Dubai, such as major hotels and malls. Details will be confirmed after you book. Self-driving options are also available.

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